
Return Policy
Effective Date: June 7, 2025
Last Updated: June 7, 2025
At Mithu Tech, we specialize in delivering digital services, specifically custom website development. As our services are intangible and delivered electronically, traditional returns do not apply. However, we strive to ensure your complete satisfaction with every project.
1. Digital Services – No Physical Returns
Since our offerings (e.g., websites, code, content) are fully digital and customized, they cannot be “returned” like physical products. Once a website is delivered and accessed by the client, it is considered consumed and non-returnable.
2. Review Before You Pay
To eliminate risk and build trust, Mithu Tech follows a “pay after delivery” model. You only pay once the website is fully developed and shown to you. This ensures you review the final result before any transaction occurs, removing the need for a return.
3. Change Requests and Revisions
If you’re not fully satisfied with the delivered website, we’re happy to make reasonable changes or minor revisions before payment, as part of our quality commitment.
Major changes outside the original scope may involve additional charges.
Revision windows close 7 days after delivery unless otherwise agreed.
4. Exceptional Situations
If you mistakenly order a service or duplicate an order before development begins, please notify us immediately. In such cases, we will cancel the request at no cost.
5. Contact Us for Concerns
We’re committed to resolving any issues quickly and professionally. For service-related concerns, contact:
📧 Email: info@mithutech.com
📞 Phone/WhatsApp: +91-9749101117
🌐 Website: www.mithutech.com
Thank you for trusting Mithu Tech. Our “build first, pay later” promise means your satisfaction always comes first.