❓ Frequently Asked Questions (FAQ) – Mithu Tech

Welcome to our FAQ section! Below you’ll find quick answers to the most common questions about our products, services, and policies.

📦 Orders & Shipping

Q: Do you offer free shipping?
✅ Yes! We offer free shipping all over India with no hidden charges.

Q: How long will my order take to arrive?
🕒 Orders are delivered within 3–7 business days, depending on your location.

Q: Can I track my order?
📦 Yes, once shipped, you’ll receive a tracking link via SMS/email.

💳 Payments

Q: What payment methods do you accept?
💰 We accept UPI, debit/credit cards, net banking, and cash on delivery (if available in your area).

Q: Is online payment safe on your website?
🔒 Absolutely. We use secure, encrypted payment gateways to protect your data.

🔁 Returns & Exchanges

Q: Can I return a product if it’s damaged or not working?
✅ Yes. You can return or request a replacement within 7 days of delivery. Just contact us with your Order ID and issue details.

Q: Is reverse pickup free?
🚚 Yes, we arrange free reverse pickup for eligible return or exchange requests.

🛠 Installation & Warranty

Q: Do you provide CCTV installation?
🛠 Yes. We offer professional installation in selected areas. Contact us to check availability in your location.

Q: Do your products come with a warranty?
📝 Yes, all our products come with a manufacturer warranty. Warranty duration may vary by brand/model.

📞 Customer Support

Q: How can I contact Mithu Tech for help?
📧 Email us at support@mithutech.in
📞 Call/WhatsApp: +91-XXXXXXXXXX

Q: What are your working hours?
🕘 We’re available Monday to Saturday, 10:00 AM – 7:00 PM

Didn’t find your question here?
Contact us directly — we’re happy to help!