Effective Date: June 7, 2025
Last Updated: June 7, 2025

At Mithu Tech, we provide custom website development services delivered digitally. As such, traditional product “exchanges” are not applicable. However, we do offer flexible options to ensure you’re completely satisfied with what we deliver.

1. What Can Be Exchanged?

Since we create websites based on client input, we allow project exchanges only under the following conditions:

• If you’ve mistakenly ordered one type of website (e.g., blog) but need another (e.g., business site), and the development hasn’t begun, we will update the scope at no cost.

• If you’ve received the site but would like to switch the design (within the same project scope), we allow a one-time layout redesign within the free support window.

2. Exchange Window

You can request a change or exchange:

• Within 48 hours of delivery

• Provided the website has not yet been finalized, approved, or deployed on a live domain

After this period, changes may be treated as a paid revision or redesign request.

3. What’s Not Exchangeable

• Completed projects where full content and structure were approved

• Sites delivered and paid for

• Feature upgrades beyond the original scope (considered add-ons or upgrades)

• Projects developed under deep discount/special offers marked as “final delivery”

4. How to Request an Exchange

To request an exchange or modification, contact us with:

• Your name

• Project ID or website type

• Reason for the exchange

• What you would like changed or corrected

📧 Email: info@mithutech.com
📞 Phone/WhatsApp: +91-9749101117

5. Our Commitment

We understand that preferences change. That’s why Mithu Tech offers flexibility and fast response — our goal is to deliver exactly what you envision, with no upfront payment pressure.