We understand that sometimes a product may not meet your expectations or needs. At Mithu Tech, we offer a hassle-free exchange policy to ensure your satisfaction.

✅ Eligibility for Exchange:

You can request an exchange if:

  • The product is defective or damaged on arrival
  • You received the wrong item or model
  • The product is not functioning properly despite correct installation

📅 Exchange Timeframe:

  • Exchange requests must be raised within 7 days of delivery.
  • The product must be unused, in original condition, with all packaging, accessories, and manuals intact.

📦 How to Request an Exchange:

  1. Contact us via email at support@mithutech.in or WhatsApp +91-XXXXXXXXXX
  2. Share your Order ID, product details, and the reason for exchange
  3. Provide clear photos or videos of the product and issue
  4. Our team will review and confirm the eligibility

🚚 Pickup & Replacement:

  • We will schedule a free reverse pickup for eligible cases
  • Once the product is verified, your replacement item will be dispatched within 3–5 business days

❌ Non-Exchangeable Conditions:

  • Products damaged due to mishandling, improper installation, or external factors
  • Items that are used or not returned in their original packaging
  • Exchange requests made after 7 days of delivery

📞 We’re Here to Help

Have questions about an exchange?
📧 Email: Info@mithutech.comcom
📞 Call/WhatsApp: +91-XXXXXXXXXX