Effective Date: June 7, 2025
Last Updated: June 7, 2025

At Mithu Tech, we’re not just about delivering websites fast — we’re also committed to providing responsive, reliable, and helpful support before, during, and after development.

1. Support Coverage

Our support includes:

• ✅ Assistance with understanding your website features

• ✅ Fixing bugs or errors in the delivered site

• ✅ Basic guidance on managing your website (like text/image changes)

• ✅ Clarifying service packages, timelines, and pricing

• ✅ Resolving issues related to hosting/domain (if handled by us)

2. Free Support Period

We offer free support for 7 days after the website is delivered and approved.

During this period, you can request:

• Minor edits or corrections (text, images, layout tweaks)

• Help with setting up contact forms, basic SEO, or linking social media

• Guidance on using your CMS (e.g., WordPress admin panel)

3. Paid Support (After 7 Days)

After the free 7-day period, extended support is available as a paid service, which may include:

• Ongoing updates or redesigns

• Adding new pages/features

• Hosting or domain renewal assistance

• Monthly maintenance or performance optimization

Pricing depends on your request and will be quoted case-by-case.

4. Support Hours

🕘 Available Daily: 9:00 AM – 9:00 PM (IST)
📞 Phone/WhatsApp: +91-9749101117
📧 Email: info@mithutech.com
📍 Response Time: Within 30 minutes during working hours

5. What’s Not Included in Free Support

• Major redesign or complete layout change

• Content writing or full SEO services

• Third-party integrations not discussed earlier

• Hosting/domain issues not managed by Mithu Tech

6. How to Request Support

Use any of the following channels:

• WhatsApp: +91-9749101117

• Email: info@mithutech.com

• Contact Form: www.mithutech.com/contact

Please include your name, contact number, and a clear description of the issue.

We’re proud to offer industry-leading turnaround and ongoing support you can trust. At Mithu Tech, your success is our service.