Effective Date: June 7, 2025
Last Updated: June 7, 2025

At Mithu Tech, we are committed to customer satisfaction. Our unique model of “pay after delivery” ensures that you only pay once you are completely satisfied with the website we develop. As such, our refund policy is designed to be fair, transparent, and straightforward.

1. No Advance = No Risk

We do not collect any upfront payment before delivering your website. You are only invoiced after we complete and show you the final product. This policy eliminates the need for refunds in most situations, as no financial transaction occurs until delivery and approval.

2. Post-Delivery Payments

Once a website is delivered and payment has been made:

• Refunds are not applicable, since the service has already been rendered and delivered as agreed.

• If you identify any issues or needed corrections, we will work with you to resolve them promptly before or after payment, as part of our service commitment.

3. Non-Delivery Situations

If, for any reason, we are unable to deliver the service, you will not be charged. In such cases, there is no need for a refund because no payment is requested or accepted in advance.

4. Exceptional Cases

We may offer partial or full refunds in rare situations involving:

• Duplicate payments

• Technical errors during transaction

• Mistaken service orders not yet delivered

Please contact our support team within 7 days of such incidents for resolution.

5. Contact for Refund Inquiries

If you believe you are eligible for a refund due to a billing error, please reach out to us with full details:

📧 Email: info@mithutech.com
📞 Phone/WhatsApp: +91-9749101117

Our team will respond within 24 hours and resolve the matter as quickly as possible.

Thank you for choosing Mithu Tech – where your satisfaction is guaranteed before any payment is ever made.